Effective Date: January 1, 2025
At MONDE NETWORK LLC, we value customer satisfaction and aim to deliver quality marketing and digital services. This policy explains when and how refunds may be issued for purchases made through our website (www.mondenetwork.store).
All of our products and services are digital and delivered electronically. Because digital work requires immediate preparation and resource allocation, refunds are handled under the conditions below.
Eligibility for Refunds
Refunds may be granted if:
- A service has not yet begun and no deliverables have been produced.
- You request a refund within 14 days of purchase for unused or undelivered work.
- Delivery was not completed due to an error on our part.
Non-Refundable Items
- Completed digital services (e.g., audits, reports, marketing campaigns).
- Customized or consulting services already in progress.
- Fees related to setup, research, or strategy sessions.
Requesting a Refund
To request a refund, contact us at contact@mondenetworkgeneration.store with your order number, payment reference, and reason for the request. Each case is reviewed individually, and approved refunds are processed within 5–10 business days via the original payment method.
Service Delivery Delays
If delivery is delayed beyond the stated timeframe (normally 24–48 hours), you may request either a full refund or a redelivery at no additional cost.
Chargebacks & Disputes
We encourage clients to contact us first to resolve any issue before initiating a chargeback. Unauthorized disputes may result in account suspension or service cancellation.
Policy Updates
We may update this Refund Policy periodically. The “Effective Date” above will always reflect the latest version.
Contact Information
MONDE NETWORK LLC
1910 Thomes Ave, Cheyenne, WY 82001, USA
📧 contact@mondenetworkgeneration.store
📞 +1 (236) 304-7409
🌐 www.mondenetwork.store